“Learning from mistakes is overrated,” according to the co-founders of Basecamp who wrote the New York Times bestseller Rework. Instead, you should be “learning from your successes.” …

Unpacking myths about what makes a good vision so we can adopt a new, radical approach. — We’ve learned that a good vision has to be a BHAG, i.e. a Big, Hairy, Audacious Goal. …

Whether you’re a founder pivoting your startup or a leader at a larger company driving digital transformation, you have to navigate turbulent waters as you create change in your organization. — As a leader, you typically have better visibility and see the obstacle ahead — it’s intuitively obvious to you that you need to steer the ship in response. As a result, communications on pivots and transformation often focus on the what and the how e.g. we’re swerving left, and we…

After the uneventful presidential inauguration on Jan 20th, most of us breathed a sigh of relief that democracy had prevailed. …

Paul Haun started his company, Nack, determined to spread kindness around him through “random acts of coffee”. …

The arms race in the tech industry goes like this: As companies build increasingly sophisticated tools to extract profit from users, users have to work harder to counter these tools and manage their own well-being. In hindsight, the banner-ads of the ’90s seem like crude tools — users quickly learned…

Many years ago, I was excited to join a tech company to lead product management. The product and its underlying technology was complex and promised immense intellectual satisfaction. My manager recruited me saying he had never led a product organization before and would give me autonomy. It sounded perfect. On…

“Superman does good, you do well.” This was a catchy grammar lesson from the popular TV series, 30 Rock. But for those of us in the tech industry, this hits home. We have accepted a dichotomy: You can do good or you can do well. We see mounting evidence of…

This topic is becoming increasingly relevant in our society. Here’s to share the article that I had originally published on the ProductCraft blog. As a product leader, you work to identify a problem and you engineer your product to solve it. A medical doctor does something similar: diagnose the root…